Privacy Policy

At Cyrusiano, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from Cyrusiano.com.

By using our website, you agree to the practices described in this policy.


1. Information We Collect

When you use our website, we may collect the following information:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party payment providers; we do not store card details)

b) Order Information

  • Products purchased

  • Order history

  • Delivery and return details

c) Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Communicate with you about orders, returns, or enquiries

  • Provide customer support

  • Improve our website and services

  • Send promotional emails (only if you opt in)

  • Comply with legal and tax obligations


3. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

  • Contractual necessity – to fulfil your order

  • Legal obligation – for accounting and tax purposes

  • Legitimate interests – improving our services and preventing fraud

  • Consent – for marketing communications (you can withdraw at any time)


4. Sharing Your Information

We only share your information when necessary, including with:

  • Payment processors (e.g. Stripe, PayPal)

  • Delivery and courier services

  • Website hosting and IT service providers

  • Legal or regulatory authorities if required by law

We never sell your personal data.


5. Cookies

Our website uses cookies to:

  • Ensure the site functions properly

  • Analyse website traffic and performance

  • Remember your preferences

You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy [if applicable].


6. Data Retention

We keep your personal data only for as long as necessary:

  • Order and transaction data: up to 6 years (for legal and tax purposes)

  • Marketing data: until you withdraw consent


7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing

  • Request data portability

To exercise your rights, contact us at [your contact email].


8. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure servers and encrypted connections (SSL)

  • Limited access to personal information

  • Trusted third-party service providers


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.